MarbleGraniteMalaysia.com

 

    Marble Installation | Granite Installation Malaysia

Graphics below will roughly illustrate to you on how we deal, supply & install our Marble & Granite products for all our clients. Please note that, this process flow is for your references only. Things may require altering accordingly to both mutual agreement between our sales representative & clients.

   

 1. Visitors

Visitors

 
 - visitors browse for information at our website.
 -

submit their enquiries to us.

 

2. Sales  Representative

Sales Representative

 
 - our qualified sales representatives will call our clients for appointments within 48 working hours. 
 - if possible, we would also require our client to fax or email their floorplan to us.
 - we do provide phone supports as well.

 

 3. Quotation

Quotation

 
 - understanding our customer's requirements. 
 - draft a proper quotation based on the required products, floorplan size, stone type, edging, etc.
 - accompaniment our clients to stone factory for material selection.

 

4.Comfirmation

Comfirmation

 
 - upon comfirmation, our sales representative will conduct an "On-Site" measurement.
 - our sales representative is also required to produce a shop drawing (for flooring project only)
 - finally, our sales representative will collect 50% deposit of the quoted price.

5. Delivery

Delivery

 
 - cutting of materials & deliver it to customer's premises. 
 - Before goods to site (before delivery), our sales representative will then collect the remaining 40% of the quoted price. 

6. Installation

Installation Work

 
 -

duration of the installation process is very much depends on the scale of the project.             (For example, all vanity tops, table tops & countertops were usually requires 1 - 2 days to complete, meanwhile it may requires weeks of hardwork for flooring & wall tiles projects).

 -

One (1) time collection of balance 10%, (for all vanities, table tops & countertops projects) 

or progressive claims on weekly basis.            (for flooring & wall tiles projects)

 7. Handover

100% Satisfaction

 

our customers are happy with our quality products during handover & we finally got another satisfied customer into our list again.

  

Let Us SOLVE Your PROBLEMS, We believe YOU Deserve The BEST !

 

 
 
 
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Contact Person:
Mr Yong @ +6012-396 5668
Mr Yap @ +6012-316 1381