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Marble Installation | Granite Installation
Malaysia
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Graphics below will roughly illustrate
to you on how we deal, supply & install our Marble & Granite products for all
our clients. Please note that, this process flow is for your references only. Things may
require altering accordingly to both mutual agreement between our sales representative &
clients.
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1.
Visitors
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visitors browse for information at our
website. |
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submit
their enquiries to us.
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2. Sales
Representative
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our qualified sales representatives will call
our clients for appointments within 48 working
hours. |
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if possible, we would also require our client to
fax or email their floorplan to us. |
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we do provide phone supports as well. |
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3.
Quotation
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understanding our
customer's requirements. |
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draft a proper quotation based on the required
products, floorplan size, stone type, edging, etc. |
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accompaniment our clients to stone
factory for material selection. |
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4.Comfirmation
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upon comfirmation, our sales representative
will conduct an "On-Site" measurement. |
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our sales representative is also required to
produce a shop drawing (for flooring project
only) |
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finally, our sales representative
will collect 50% deposit of the quoted price. |
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5.
Delivery
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cutting of materials & deliver
it to customer's premises. |
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Before goods to site (before delivery), our
sales representative will then collect the remaining
40% of the quoted price. |
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6. Installation
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duration of the installation process is very much
depends on the scale of the
project.
(For example, all vanity tops, table
tops & countertops were usually requires 1 - 2
days to complete, meanwhile it may requires weeks of
hardwork for flooring & wall tiles
projects).
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One (1) time collection of balance 10%,
(for all vanities,
table tops & countertops
projects)
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or progressive claims on weekly
basis.
(for flooring & wall
tiles projects) |
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7.
Handover
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our customers are happy with
our quality products during handover & we
finally got another satisfied customer into our
list again.
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Let Us SOLVE Your
PROBLEMS, We
believe YOU Deserve The BEST !
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MarbleGraniteMalaysia.com
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